Support

How can we help?

Real payroll experts, based in the USA. No bots, no scripts, no hold music — just answers.

Call us

(877) PAY-CHQHQ

Talk to a payroll expert directly. Average pickup under 2 minutes.

Mon–Fri · 8am–8pm ET

Live chat

Chat with us

Instant answers from a real person — right from your dashboard or here.

Typically replies in ~1 min

Email us

support@paycheckhq.com

Send the details and we'll get back to you — usually within 4 business hours.

24/7 inbox

Send us a message.

Tell us a little about yourself and we'll route you to the right expert.

We reply to every message — usually within 4 business hours, Mon–Fri.

Message sent.

Ticket #PHQ-2481

A payroll expert has your message. You'll hear back at your email — usually within 4 business hours.

⚠️ Employee with a pay question?

For questions about amounts, hours, or corrections, your employer's payroll admin is the fastest path — they control the numbers. For portal login trouble, we've got you: pick "Employee portal access" in the form.

Support hours

Monday – Friday8am – 8pm ET
Saturday9am – 2pm ET
SundayEmail only
We're open right now

Why teams stay

<2 min
Avg phone pickup
98%
Support satisfaction